Troubleshooting
- My email address has changed, how can I recover my password?
- I forgot my password, what do I do?
- The game I was playing seems to be stuck, what should I do?
- Will remote desktop software prohibit me from playing?
- My account appears to be locked, how do I unlock it?
- How do I take a screenshot/screen capture?
- How do I turn on my computer's/device's Wi-Fi?
- If I don't have Wi-Fi on my computer, how can I play?
- I'm having trouble playing from a mobile device, but I'm definitely in PA, what should I do?
- I'm using an Android device, but PAiLottery.com cannot seem to locate me. What should I do?
- How do I turn on location services on my mobile device?
- What web browser is recommended to play PA Lottery games?