Important Phone Numbers

Contact the Pennsylvania Lottery 

 
We're ready to help you. Connect with us: 

  • Do you have a frequently asked question? If so, you may find the answer you are looking for in our online Customer Support Center! 
  • Did you win the Lottery? Visit the How to Claim Your Prize page for more information and share your winning story with us! Click here to email us. 
  • Lottery’s general toll-free number: 1-800-692-7481 (8 a.m. to 4 p.m., Monday – Friday) 
  • For help with playing/buying online games or assistance with your VIP Players Club online account (e.g. password reset), contact 24/7 Player Support at: support@PAiLottery.com; 1-833-530-PLAY (7529); or use the site’s chat feature. 
  • For unresolved issues with playing/buying online, please contact the PA Lottery at: 
    RA-LOT-iLottery_Dispute@pa.gov.  
  • Subscribe/Unsubscribe to Email or Text Alerts from the Lottery’s VIP Players Club. 
  • For help with Second-Chance Drawings, including app issues, scan-to-enter, or help uploading entries call: 1-800-201-0108. 
  • Please note: If you won a Second-Chance Drawing, first follow instructions in the email that you received from the Lottery. For follow-up questions and concerns, call Lottery at 1-800-692-7481. 
  • For questions about Lottery games sold at retailers, email PA Lottery Customer Service or call 1-800-692-7481. 
  • For Right-to-Know Law requests, contact the PA Department of Revenue’s Right-to-Know Officer. 
  • If you know of or suspect any impropriety, please contact the PA Lottery Division of Security via email lotterysecurity@pa.gov or call 717-702-8026. 
  • If compulsive gambling is a concern for you or someone who you care about, please call 1-800-GAMBLER (1-800-426-2537) for confidential assistance or visit pacouncil.com to access the helpline by text or chat. 

Contact us at one of the PA Lottery offices listed below: 

Lottery Headquarters | Philadelphia | Wilkes-Barre | Harrisburg | Clearfield | Pittsburgh | Erie | Lehigh Valley 

PA Lottery Office: Lottery Headquarters 

1200 Fulling Mill Road, Suite 1 
Middletown, PA 17057 
Phone: (717) 702-8000 
Toll Free: (800) 692-7481 
Fax: (717) 702-8024 
Monday-Friday 8:00 a.m. - 4:00 p.m. 
 
DRAWING RESULTS HOTLINE: 1-877-282-4639 (toll-free, 24 hours) 

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PA Lottery Office: Philadelphia 

700 Packer Ave. 
Philadelphia, PA 19148 
Phone: 215-952-1123 
Fax: 215-952-1134 
Monday-Friday 8:30 a.m. - 4:30 p.m. 

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Serving Lottery retailers in the following counties: Bucks (south), Chester, Delaware, Montgomery (south) and Philadelphia. 

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PA Lottery Office: Wilkes-Barre 

49 South Washington St. 
Wilkes-Barre, PA 18701 
Phone: 570-826-2091 
Fax: 570-826-2094 
Monday-Friday 8:30 a.m. - 4:30 p.m. 

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Serving Lottery retailers in the following counties: Carbon, Columbia, Lackawanna, Luzerne, Monroe, Montour, Pike, Sullivan, Susquehanna, Wayne and Wyoming. 

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PA Lottery Office: Harrisburg 

1200 Fulling Mill Road, Suite 2 
Middletown, PA  17057 
Phone: (717) 702-8230 
Fax: (717) 702-8243 
Monday-Friday 8:30 a.m. - 4:30 p.m. 

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Serving Lottery retailers in the following counties: Adams, Berks (west), Cumberland, Dauphin, Franklin, Fulton, Juniata, Lancaster, Lebanon, Northumberland, Perry, Schuylkill, Snyder and York. 

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PA Lottery Office: Clearfield 

1000 Leonard St. 
Clearfield, PA 16830 
Phone: (814) 765-0536 
Fax: (814) 765-0540 
Monday-Friday 8:30 a.m. - 4:30 p.m. 

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Serving Lottery retailers in the following counties: Bedford, Blair, Cambria, Cameron, Centre. Clearfield, Clinton, Elk, Huntingdon, Indiana, Jefferson, Lycoming, Mifflin, Somerset and Union. 

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PA Lottery Office: Pittsburgh 

1424 Western Ave. 
Pittsburgh, PA 15233 
Phone: (412) 770-2760 
Fax: (412) 770-2918 
Monday-Friday 8:30 a.m. - 4:30 p.m. 

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Serving Lottery retailers in the following counties: Allegheny, Armstrong, Beaver, Butler, Fayette, Greene, Lawrence, Washington and Westmoreland. 

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PA Lottery Office: Erie 

4802 Pittsburgh Ave. 
Erie, PA 16509 
Phone: (814) 835-2423 
Fax (814) 836-0883 
Monday-Friday 8:30 a.m. - 4:30 p.m. 

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Serving Lottery retailers in the following counties: Bradford, Mercer, Clarion, Potter, Crawford, Tioga, Erie, Venango, Forest, Warren and McKean. 

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PA Lottery Office: Lehigh Valley 

555 Union Blvd., Suite 5 
Allentown, PA 18109 
Phone: (610) 807-3319 
Fax: (610) 821-6137 
Monday-Friday 8:30 a.m. - 4:30 p.m. 

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Serving Lottery retailers in the following counties: Berks (east), Montgomery (north), Bucks (north), Northampton and Lehigh. 

 

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