How do I set a cool-off period?

Taking a break from playing (a cool-off period) is a good way to ensure you are playing responsibly.

Cool-off periods can be set for as little as 3 days and as long as 30 days.

During a cool-off period, you will be unable to access your account, make deposits, play PAiLottery games for money or participate in VIP Players Club Second Chance Drawings. 

To enact a cool-off period:

  • Log-in to your account
  • Select: My Account > Responsible Gaming > Cool Off
  • Select the desired time period
  • Select Set Cool Off Period

You will receive a confirmation email to confirm your change.

Remember: once in place, a cool-off period cannot be suspended or canceled. You will not be able to access your account until the cool-off period that you selected has ended.

Was this article helpful?

5 out of 7 found this helpful