On a computer, how do I install/uninstall the geolocation plug-in?

When you load a game that's not in demo mode for the first time, the geolocation plugin will start to download. Just make sure pop-ups are enabled so we can install the plugin.

Using Google Chrome? Here's how to enable pop-ups:

  1. Click the alert icon that appears in the right of the address.
  2. Select Always allow pop-ups from....
  3. Click Done.

Don't see an alert icon? Follow these steps:

  1. Copy our web address.
  2. Click the Chrome menu (the three horizontal lines in the top-right corner of the browser), and click Settings.
  3. Click Show Advanced Settings at the bottom of the list.
  4. Select Privacy and then click Content Settings.
  5. Scroll down to the Pop-ups section and click Manage Exceptions.
  6. Paste our web address into the Hostname Pattern box.
  7. Click Done.

Using Internet Explorer? Here's how to enable pop-ups:

  1. Copy our web address.
  2. Click Tools or the small cog symbol if you're using the latest version of Internet Explorer.
  3. Select Internet Options.
  4. When a new small window pops up, click the Privacy tab at the top.
  5. In the Pop-up Blocker section, click Settings.
  6. Paste our web address into the box that says Address of website to allow.
  7. Click Add.

Using Firefox? Here's how to enable pop-ups: 

  1. Copy our web address.
  2. Click on the Firefox menu.
  3. Select Options.
  4. Click Content panel and go to Block Pop-up Windows.
  5. Select Exceptions.
  6. Paste our web address into the box.
  7. Click Allow.

Using Safari?

Just press Command + Shift + K while on a site to bring up your pop-up preferences

 

To uninstall the geo-comply plug-in

Windows:

  1. Click the Start Menu > Control Panel.
  2. Select Programs and Features.
  3. If your Control Panel is in Category view, go touninstall a Program.
  4. Click on the program titled ‘Player Location Check’, and click Uninstall.

Mac:

  1. Close all active applications and go to your Applications Folder.
  2. Find the GeoComply plugin, known as Player Location Check, and drag it into the Trash.
  3. Right-click on the Trash and select Empty Trash.

Please note that whether you have Windows or Mac, it is suggested that you restart your computer after uninstalling.

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