To close your online account, contact Player Support at support@PAiLottery.com.
Remember: If you want to take a break from playing, it is not necessary to close your account. You may choose to select a cool-off option under
- My Account > Responsible Gaming.
You will be able to set a cool-off period of up to 30 days. During a cool-off period, you can't log into your account until the cool-off period is completed. Any withdrawals that are currently pending may still be processed. Required documentation needed to verify payment methods may be requested via encrypted email. Once you set a cool-off period, we may not re-instate you if you change your mind. You must wait until that time period hs completed before being able to play online again.